Articles
"Sending' reported error (0x800CCC65) : 'Your outgoing (SMTP) e-mail server has reported an...
A sender has received a bounced messageThere are many reasons why a sender may receive a bounced back message from you. In the...
An email has been delayedDelivery of email messages may delay because of temporary server problems or network issues....
Can I send and receive e-mails with attachments?Yes, you can both send and receive e-mail messages with attachments. However, bear in mind that...
Can I set up forwarding for non-existing emails at my domain?Yes, you can set up forwarding for non-existing email accounts at your domain. For this purpose...
Cannot see IMAP foldersIn order to resolve this issue first try to subscribe to them. Most email clients have an option...
Contact Form How-toBefore creating a contact form on your site you have to consider the following options: - How...
Do I need a valid email account to use sendmail?If you want to use sendmail with your scripts and applications, you need to configure it to work...
Do you offer a mass emailing service and is there any limitation?SiteGround offers and recommends phpList for mass mail sending on the shared servers. PhpList can...
Email is downloading slowUsually this issue is caused by slow Internet connection and / or huge emails. To resolve this:...
Formmail RedirectIf you are using FormMail in a web form, you might wonder how to redirect the visitor to a custom...
Google SMTP Server – How to Send Emails for FreeGoogle's GMail SMTP server is a free service for anyone who has a GMail account. You can use...
How do I set email accounts for an addon domain?In order to set an email account for your addon slot log in your Cpanel and go to Email...
How many simultaneous IMAP connections are allowed?Siteground allows up to 10 simultaneous connections from a single IP. This is the only limitation...
How to Configure Google Mail With Your SiteGround DomainIf you want to use Google Mail with your email accounts, hosted on SiteGround, you can use the...
How to add image signature to your RoundCube Webmail ClientIn most cases, it is preferable to add your signature in a local mail client such as Mozilla...
How to change Sent, Drafts and Deleted mail folders for an iPhone device?In order to reconfigure an iPhone to keep the sent, drafts or deleted messages on the mail...
How to change SiteBuilder’s default email?By default, SiteBuilder's "Contact Us" page mails are sent to the following email address:...
How to change the maximum number of IMAP connections in Mozilla ThunderbirdThe default number of maximum allowed IMAP connections in Mozilla Thunderbird is set to 5....
How to configure Outlook 2003 with IMAPsSecure IMAP (IMAPs) allows you to check safely your email even on non-secure networks. This is...
How to configure Outlook 2003 with POP3sSecure POP3 (POP3s) allows you to check safely your email even on non-secure networks. This is...
How to configure Outlook 2003 with SMTPsSecure SMTP (SMTPs) allows you to check safely your email even on non-secure networks. This is...
How to configure Thunderbird with IMAPsSecure IMAP (IMAPs) allows you to check safely your email even on non-secure networks. This is...
How to configure Thunderbird with POP3sSecure POP3 (POP3s) allows you to check safely your email even on non-secure networks. This is...
How to configure Thunderbird with SMTPsSecure SMTP (SMTPs) allows you to send safely emails even on non-secure networks. This is very...
How to configure Windows 8 Mail manuallyIn Windows 8 Mail you can set up an email account manually and for that you have to connect to...
How to configure my mail client?To configure a mail client you first have to create a new mail account and then specify your...
How to create a mailing list?SiteGround recommends phpList for creating mailing lists. It is well supported on our servers...
How to disable IDLE processes generated by mail clientsThe IDLE function (also known as IMAP push) is employed by almost every mail client. The idea is...
How to download my messages instead of keeping them on the server?To download your messages, instead of keeping them on the server, you have to configure your...
How to forward one email address to several others?To forward email messages from one email address to several other addresses, you should create...
How to get a GMail AccountIf you want to create an email with Google's GMail service, you need to start from this page. On...
How to install and configure Mozilla Thunderbird on Mac OS?Mozilla Thunderbird is an opensource email client and it is a very good alternative of MAC Mail....
How to keep emails on the server and how to download them locally and remove them from the server?Whether emails will be kept on the server or removed when downloaded locally depends on the...
How to pipe an email to a PHP scriptIn some cases you might need to redirect a given mailbox to a PHP script to handle the incoming...
How to remove the pop-up warning when using SSL/TLS in my email client?There are two possible ways to remove the pop-up warning for the shared SSL certificate when...
How to remove/edit the ‘Sent from my iPhone’ signature from mails sent from iPhoneBy default, when you send an email from your iPhone, a "Sent from my iPhone" signature will be...
How to retrieve the mails from the Spam Box?In this case we assume you have enabled the Spam Box option in cPanel, SpamAssassin. From this...
How to set up a mail account for a .tel domain?The main advantage of a .tel domain is that you don't need a hosting account to use it. However,...
How to set up a mail account on iPhone?To set up a mail account on your iPhone, follow the steps below (the instructions are for iPhones...
How to subscribe to a mail folder in Outlook ExpressIn order to see your IMAP folders in Outlook Express (such as the Sent folder), you should do the...
How to subscribe to an IMAP folder with Outlook Express?IMAP allows you to create folders on the mail server. Spam folders are also kept on the server....
How to subscribe to an IMAP folder with Thunderbird?IMAP allows you to create folders on the mail server. Spam folders are also kept on the server....
How to transfer my mails to Siteground?In case your previous host uses cPanel we can easily transfer your mail accounts. This can be...
I cannot send emails from my BlackBerryIn order to be able to send emails from your BlackBerry, please always use the SMTP server of...
Is it possible to cause a loop with email autoresponders?Some people wonder whether when they have an email autoresponder, and the person who sends a...
Is it possible to create email accounts through a signup form?It is possible to create such a signup form but we do NOT recommend it because of various...
Is my email server down or the connection from the local computer is interrupted?Usually, email problems occur because of connectivity issues between the email server and the...
My POP3/IMAP server is refusing my connection attemptsThe standard server ports used for POP3 and IMAP connection are port 110 and port 143...
POP3 and SMTP – What are The DifferencesBoth POP3 and SMTP are protocols for handling your email over the Internet. The difference...
Possible problems after migration to mini_sendmail on SiteGround serversSiteground is upgrading all of its servers from a standard Apache installation to a chrooted...
Reasons for mails sent from cloud hosting/vds to be received as spam on remote hostsEvery ISP has custom anti-spam filters which recognize SPAM by: 1. The originating domain name...
SMTP Port – How to Check if SMTP Port 25 is BlockedThe standard port used for SMTP connections is 25. One of the most common reasons for not being...
Senders receive bounced-back messages saying my mailbox is fullThis issue is caused by the fact that your account's mail quota has been exceeded. To solve...
SiteBuilder ‘Contact Us’ page does not workThe default SiteBuilder "Contact Us" form is sending the entered information to...
The SMTP server is refusing my connection attemptsThe standard port used for SMTP connection is 25. Most often the reason for refused SMTP...
The SMTP server is rejecting my password/loginTo avoid problems during logging to your SMTP server you should make sure that your mail client...
The attempt to read data from the server ‘mail.domain.com’ failedSometimes you may receive the following error message while trying to get your emails with Mac...
The email server seems to be blacklistedIf you receive a bounced-back message saying that IP address X.X.X.X is blacklisted by a spam...
The recipient did not receive my email and I did not receive it bounced backThis usually means that the email was caught by a spam filter on the recipient’s mail server....
What does the blacklisting of my ISP has to do with Siteground?When your local IP address has been blacklisted for sending unsolicited mail you might not be...
What is DomainKeys and how to use it?DomainKeys is an email authentication method through which emails are digitally signed on a...
What is IMAPThe IMAP abbreviation stands for Internet Message Access Protocol and is one of the two most...
What is POP3POP3 stands for Post Office Protocol revision 3. This protocol handles the receiving of email...
What is SMTPSMTP is an abbreviation that stands for Simple Mail Transfer Protocol. This protocol allows...
What is greylisting?Greylisting is a new popular feature for spam fighting, similar to whitelisting and blacklisting....
What is the MTA retry timeout on your servers?The retry timeout setting defines how often the MTA (Mail Transfer Agent) will try to deliver...
What is the limit on the maximum size a single email may have?The limit on the size of a single email message on SiteGround's shared servers is set to 80Mb....
Where is the Spam box?The Spam box would be available only if it has been previously enabled in SpamAssassin. It will...
Which SMTP port to use?No matter which SMTP port you use your mails will be sent in exactly the same way. We recommend...
Why my messages go to yahoo/hotmail/gmail junk/bulk/spam folder?Usually, this issue is caused by some complex spam-fighting filters on the remote server,...
You have not logged into the pop/imap server in the last 30 minutesMany mail servers, including SiteGround's, are set up with pop-before-smtp. This is a Perl...
