Is my email server down or the connection from the local computer is interrupted?

Usually, email problems occur because of connectivity issues between the email server and the client’s computer. If you are not sure how to check whether your email server is down you can access this website:

http://mail2web.com/

You will need to simply type your email address and its password and the web interface will connect to your account. If the connection is successful and you see your messages then most probably there is a connectivity issue between your local computer and the email server. In such case you should double check the configuration of your local email client.

If you cannot get your email client working the SiteGround Technical Suport team will be glad to assist you. You need just to post new support ticket from your Customer Area -> Support tab -> Open a Support Ticket -> Service Down -> Mail Down and we will check the case in details.

Setting up your email is easy when you have the right host by your side. If you need a reliable partner to help you resolve email issues and provide expert support, check out our email hosting services.

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