Knowledgebase

Secure SMTP (SMTPs) allows you to check safely your email even on non-secure networks. This is very important in order to protect your privacy and account security.

Microsoft Outlook 2003 offers excellent SMTPs support and the following article describes how to enable it.

First we assume you have configured your email following the instructions on how to set up Microsoft Outlook.

Even if you are using a different webhost the instructions are similar.

The most important thing is to find out which SMTPs server to use. If you are a SiteGround client, depending on your shared hosting plan, you need to do the following:

1. For StartUp and GrowBig plans:

Go to yourdomain.com/cpanel.

You will be redirected to something like https://secureXXX.sgcpanel.com:2083. This means that your SMTPs server issecureXXX.sgcpanel.com.

It is essential to use exactly this server name because our SSL is issued for *.sgcpanel.com. If you connect by SMTPs with any other server name, there will be an SSL warning that the certificate does not match the host. This warning is not fatal but it will pop up you every time you open your email client.

2. For GoGeek plans:

The SSL is issued for *.siteground.biz, so you need to use the server name of the GoGeek server where your account is hosted - XXX.siteground.biz. For example, if you are hosted on m05.siteground.biz, you need to set m05.siteground.biz as your SMTPs server.

Once you have found out your SMTPs server name, open Microsoft Outlook 2003 and go to Tools > Email Accounts... > View or change existing e-mail accounts. Select your account and click the "Change" button. From there follow the steps below:

1. Set "Outgoing mail (SMTP):" to your SMTPs server.

2. Click the "Next" button and then "Finish" to change the modifications.

From this point on you will be sending your email securely using SMTPs.