Can I upgrade at any time and how does it work?
Yes, just login to your account and services that are eligible for upgrade are done so instantly.
Do you have a large download file I can test your speed with?
if you need to do speed testing and need assistance, please contact us through a support ticket and we can assist you.
Can I see some of the websites you host?
Check out our Portfolio for a few of the many! https://hostlantern.com/design/portfolio/
What forms of payment do you accept?
We accept all major forms of credit card.
Are your servers Unix-, or Windows-based?
Most of our servers are Unix based. However, if you're in need of a windows server we can also provide options for that too!
Do you offer a web-based control panel for my site?
All users by default have Cpanel Control Panel. go to yourdomain.com/cpanel for access or login via our client portal.
How long will it take to setup my account?
Each account is manually validated by our account management team for order validity before processing. This can take up to 24 hours.
Can I purchase additional bandwidth or disk space?
By default, all our hosting plans offer unlimited disk space and bandwidth, if operating under our acceptable use policy for shared hosting. If you have additional requirements for your use, ask us about our VPS and dedicated options!
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