Articles

 Do you have an affiliate program?

Yes, we have an affiliate program, you can find detailed information in knowledgebase.

 Do you provide SEO services?

We prefer to remain hosting-oriented company, so we do not provide SEO services as they...

 Do you provide any support? What is your response time?

We do provide 24/7 support via Live chat and Ticket System. You can submit a ticket without...

 Do you provide phone support?

Unfortunately, we do not have phone support at this time. However, you can always contact us via...

 How and where can I file abuse complaints?

If you need to report a domain, web-site or email address involved in illegal/abusing activities,...

 How can I enable Two-Factor Authentication?

Two-Factor Authentication (2FA) is an option that adds an extra layer of security to Namecheap...

 How can I find out about any maintenance or other issues related to your services?

Refer to our Status page to find out the up-to-date service state. Here you can check the status...

 How can I submit a ticket with you?

You can submit your request at our HelpDesk.

 How do I leave feedback?

You can email your feedback or suggestions to feedback@hostlantern.com.

 How do I subscribe to announcements from Hostlantern?

Our hostlantern Announcements forum section is used to announce new developments at hostlantern,...

 ICANN's Whois validation process

According to the regulations introduced by Internet Corporation of Assigned Names & Numbers...

 New features in the new Account Panel

It happened - new Account Panel is finally there! So that you don’t feel overwhelmed, we offer...

 What is Support Pin?

When you contact Hostlantern support we may need to validate your account before we can discuss...

 What is the Q&A button on your website about?

We've added some frequently asked questions and answers to our website and account panel. The...

 What username and password should I use to login to your support helpdesk?

If you have a Hostlantern account, please use the username and password of your account to log...

 Where is your company located?

Hostlantern, Inc. is a U.S. based company. Our address is:  Hostlantern.com Phone - +1...