503 Valid RCPT command must precede DATA

"Sending' reported error (0x800CCC65) : 'Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: 503 Valid RCPT command must precede DATA'"

The reason for this issue is that your mail client fails to authenticate to the server. Generally, this is caused by the MS Outlook SMTP authentication not switched on. Please refer to step 5 in our Outlook tutorial, in order to set your MS Outlook client to use the proper authentication:

Another possible reason for the issue is an Antivirus or Firewall software which is checking your outgoing mail connections. In case you have set properly your mail client as explained above and the issue persists, please turn off the antivirus and the firewall software you have installed on your local computer and try sending out e-mails again.

Setting up your email is easy when you have the right host by your side. If you need a reliable partner to help you resolve email issues and provide expert support, check out our email hosting services.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Do I need a valid email account to use sendmail?

If you want to use sendmail with your scripts and applications, you need to configure it to work...

How to Configure Google Mail With Your SiteGround Domain

If you want to use Google Mail with your email accounts, hosted on SiteGround, you can use the...

How to disable IDLE processes generated by mail clients

The IDLE function (also known as IMAP push) is employed by almost every mail client. The idea is...

How to add image signature to your RoundCube Webmail Client

In most cases, it is preferable to add your signature in a local mail client such as Mozilla...

How to get a GMail Account

If you want to create an email with Google's GMail service, you need to start from this page. On...

Powered by WHMCompleteSolution