Articles

 Common issues after website transfers

After a website has been transferred it may not show correctly. This is usually caused by the...

 Common reasons for a site to be inaccessible

There are various problems that may prevent you from accessing your site. We will address those...

 I am having problems with a script / an application on my site

Sometimes clients have problems with additionally installed software on their accounts. Errors...

 I cannot connect to my frontpage

When you are experiencing this issue, please make sure to check whether your DNS servers are...

 My domain does not resolve properly or shows incorrect site

There could be several reasons for your domain not to resolve or to show an incorrect site. For...

 Site does not show, just files are listed

This problem is caused when you are using a non-standard index file for your site's index. For...

 Site has problems after a recent change

In such cases the best solution would be to revert all changes. If this does not help, you can...

 What does Disabled Page mean?

Your host may disable a page when it is outdated and vulnerable to security threats. It is...

 What is meant by ‘Connectivity issue with my host server’

Connectivity issue is a very common definition and may encompass many problems. However, in our...

 Windows client-side website checks

Prior to posting a website down ticket from your Help Desk it is recommended to test the...