Knowledgebase

Site does not show, just files are listed

This problem is caused when you are using a non-standard index file for your site's index.

For example Default.htm is your site's index file. In this case you have to log in your cPanel and go to the File Manager. Navigate to the public_html directory and create a new file called .htaccess. In this file specify:

DirectoryIndex Default.htm

This Apache directive will instruct the webserver to open the file Default.htm when your site is opened.

You find this article useful? Click here to learn more about Hostlantern web hosting experts and what else we can do for you!

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Windows client-side website checks

Prior to posting a website down ticket from your Help Desk it is recommended to test the...

What is meant by ‘Connectivity issue with my host server’

Connectivity issue is a very common definition and may encompass many problems. However, in our...

What does Disabled Page mean?

Your host may disable a page when it is outdated and vulnerable to security threats. It is...

Common issues after website transfers

After a website has been transferred it may not show correctly. This is usually caused by the...

Site has problems after a recent change

In such cases the best solution would be to revert all changes. If this does not help, you can...

Powered by WHMCompleteSolution

Copyright © 2013<script>new Date().getFullYear()>2010&&document.write("-"+new Date().getFullYear());</script>, HostLantern. All Rights Reserved.