Articles
Unfortunately, it is not possible to manage your domain name through us if it is not registered...
Can I use a country specific domain name with my hosting account with you?Yes, it is possible to use a country specific domain name on your hosting account with...
DNS Records (NS, A, MX, CNAME, SPF) Explained!Your domain name has a DNS zone which consists of the following records: NS - specifies...
Domain name status codes explainedThe status of a domain name can be seen in its whois information. To check the whois details of a...
How can I change the administrative email for my domain registered by you?In order to change the administrative contact information for your domain please log in your...
How can I check the current DNS servers of a domain?In order to find out the DNS servers for a domain please go to this online lookup tool:...
How can I find which is the current registrar of a domain name?You can find the current registrar for a domain name from this lookup tool: http://whois.sc The...
How can I manage my DNS Records?You can manage all the details for your DNS records. In order to make it easier for you we have...
How do I find out that my domain name points correctly?In case the domain name is being transferred from another registrar, or you have changed the...
How do I get private DNS?Private DNS allows you to brand your online services. With it you can point all your domains to...
How do I hide my personal information in the domain name WHOIS details?In order to protect your personal information, you can purchase a service called Domain ID...
How do I manage my domain, which I got from you?In order to manage your domain name information such as whois contact information and DNS servers...
How do I redirect one domain to another domain name?Domain name redirections on the DNS level are possible only by using CNAME records. Though in...
How long does the DNS propagation take?Every time a DNS record is changed there is a period of up to 72 hours propagation during which...
How to access my cPanel by a domain name not registered by you?You can access your cPanel by pointing your domain to our server. Once your domain points to...
How to add SRV record in cPanelYou can add SRV record from your cPanel by following the steps below:1. Login to your...
How to add a wildcard DNS record?Wildcard subdomains are useful when you wish to redirect all visitors to your main website...
How to change domain name WHOIS (name, address, etc.) details?The personal information (name, address, etc.) for any domain name owner is displayed by WHOIS...
How to change my A record?If you are a Hostlantern customer, you can manage your domain's A records from your cPanel. To do...
How to change my CNAME record?There is no problem to change the CNAME records for your domain. Hostlantern customers can...
How to change my NS record?There is no problem to change the NS records for your domain. Hostlantern customers can make...
How to change my SPF record?The SPF record ensures that remote mail servers will accept mails from your domain only from your...
How to change the nameservers for your Swiss domain?If the nameservers you plan to use for your domain name are not registered with Switchplus, you...
How to change the primary domain name and keep the existing one pointed to the site?In this case we recommend the following steps: 1. Change your primary domain from your...
How to check where a DNS Record is pointing to?In order to check a DNS record for your domain please use a third party tool such as:...
How to edit my private DNS?In case you'd like to make changes to your Private DNS, you need to contact your DNS service...
How to point my domain to another IP?In order to point your domain to another IP you have to change its DNS records. Usually this...
How to update the whois information for a .UK domainThe primary registrar for the .uk domains (including .co.uk, .org.uk, etc.) is Nominet. Their...
How to use a domain registered somewhere else?In order to use a domain registered somewhere else with your Hostlantern web hosting account,...
I cannot see the whois info for my .ca domainThe latest CIRA policy is that any modification to the whois info for .ca domain names is visible...
I changed my domain name. Do I need to change my account username?When you change your primary domain name it is not necessary to change your username as well....
I have already bought a new domain name but I can not access it?Once you purchase a new domain name from Hostlantern it has to be configured on your account in...
I have changed my domain name DNS servers to point to Hostlantern but my website wont open.Everytime a DNS record is changed there is a period of 24 hour propagation through which the...
I have received a notification about updating my domain Whois information. What is this notification for?It may happen that you receive a notification with one of the following subjects: “WHOIS Data...
I have updated my DNS settings. Now how long will it take before my domain starts resolving?When DNS records have been changed it takes about 24 hours for the changes to propagate and take...
I want to change the administrative mail for my .EU domainDue to the specific policies for .EU domains, a change in the administrative mail can be made...
I want to change the organization and name info for my .EU domainDue to .EU TLD policies, any modifications to the "Organization", "First Name" or "Last Name"...
Is it possible to have SRV DNS records with Hostlantern?Yes, Hostlantern supports SRV domain records. To request them simply open a ticket in the general...
Is there a way not to show my personal details about my domain name on Whois?Yes, this is possible and you need the ID Protect feature for your domain name. When you order it...
My registrar does not accept your DNS serversSome local registrars (.de for example) have specific requirements for the DNS servers. Sometimes...
My registrar does not accept your DNS servers, please help!First make sure you are entering the correct DNS servers for your domain. Some local registrars...
What are .tel domain names?The .tel top level domain allows you to create a virtual address book or a virtual business card,...
What are my DNS Records?If you are a Hostlantern customer, you can easily find your account's DNS Records by logging in...
What is DNS propagation and why does it take so long?In order to resolve a domain name, it must be registered and pointed to at least two name servers...
What is a PTR record and how to add one?You can think of the PTR record as an opposite of the A record. While the A record points a...
What kind of domain name extensions do you offer?We offer the following domain name extensions: .com, .net, .org, .biz, .info, .us, .co.uk, .ca,...
When I will be able to access my website via domain name.Every time a DNS record is changed there is a period of up to 72 hours propagation during which...
