You can use the server's IP address as FTP server name in order to access your account by FTP.
You can find your server's IP address from your Customers Area --> My Account --> Manage (next to the account you'd like to access by FTP).
FTP is easy to set up and work with when you have the right host to support you. Check out what Hostlantern's FTP hosting offers and sign up for our services so you could rely on expert FTP assistance!