Articles
The hosting account renewal covers all the features included in the Hostlantern hosting package...
Does the renewal of my web hosting account include a renewal of my primary domain name?If your domain name was registered by Hostlantern simultaneously when signing up for your...
How do I change my billing cycle?If you would like to switch to a different billing cycle and save some money, simply renew your...
How do I know when my hosting account is due for renewal?All shared hosting accounts offered by Hostlantern are set on automatic annual renewal. This is...
How do I renew my hosting account?You can renew any service quickly and easily through your Customer Area. Once you are logged in,...
How to stop the automatic billing for my account?All shared and semi-dedicated hosting accounts offered by Hostlantern are set on automatic...
If I renew my account before it expires, will the renewal count from the expiration date or from the renewal date?When you renew your account, no matter whether you renew it exactly on its expiration date or a...
When I try to renew my account I see a message explaining that the service is set to automatic renewal. What should I do?If after clicking the Renew button for your hosting account you see a message, notifying you that...
When will my hosting account be operational after renewal?If upon expiration your hosting account has been suspended, we will reactivate it as soon as we...
Will I lose my files if I do not renew my hosting account?If you do not renew your account a copy of it will be kept for a maximum of 7 calendar days....
