Where can I check whether the FTP service is working or it is down?

SiteGround customers can check the status of their hosting server by logging in their Customer Area and clicking on the Support tab.

There you will find a section "Server Status Update" which will provide you with information about the status of your hosting server and any current or planned maintenance.

If your server is up but you still experience problems with your FTP service, you can contact our support for assistance. All you need to do is post a ticket via the Support tab > Open a Support Ticket > Service Down > FTP Down.

Non-SiteGround customers should contact their hosts for further assistance.

FTP is easy to set up and work with when you have the right host to support you. Check out what Hostlantern's FTP hosting offers and sign up for our services so you could rely on expert FTP assistance!

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