Knowledgebase

If you add chart dashlets to your SugarCRM home page, but they are empty and you get a pop up message saying "fail" or "failed", the problem is most probably caused by incorrect permissions of the files created by SugarCRM. To resolve the problem, open the SugarCRM configuration file config.php in your preferred text editor and find the lines: 1 2 'dir_mode' => 1528, 'file_mode' => 432, Change the above lines to: 1 2 'dir_mode' => 1517, 'file_mode' => 436, After that delete the empty chart dashlet and add it again. The new dashlet should be populated with data. You need help with an application? hostlantern is specialized in hosting and supporting more than 200 scripts. Sign up for our web hosting services and let us help you with your application, 24/7!