Knowledgebase

Goto your cPanel -> phpMyAdmin.

Once in phpMyAdmin, select the FAQMasterFlex database from the drop-down menu on the left. The page will refresh and the database's tables will be displayed on it. Open the SQL tab (look at the top navigation bar).

In the text field write the following SQL query:

UPDATE users SET passwrd =  'new_password_here' WHERE users.userid = "admin_username";

"new_password_here" - replace this with the new password you wish to use.
"admin_username" - replace this with the username the password should be updated for.

Once you are ready, click on the GO button to submit the query. If everything goes without errors, you should be able to login to FAQMasterFlex with the new password.