Articles
Yes, the .crt and .rsa files for the SSLs are available and can be requested by the owners. To...
Can I order a Private SSL if my domain is not registered by Hostlantern?Yes, you can order a Private SSL for a domain which is not registered by Hostlantern. The only...
Can I use the private SSL for the primary domain with an addon domain?Unfortunately you cannot use the private SSL for the primary domain with an addon domain. This is...
Do all browsers recognize Hostlantern's SSL certificates?Yes, Hostlantern's private SSL certificates are recognized by 99% of the browsers. When...
Does the SSL certificate remain mine?Yes, the SSL you purchase remains yours under any circumstances. If you decide to move your...
Firefox shows ‘Verified by: Not specified’ notice for my SSL certificateCommercial/private SSL certificates are signed by trusted Certification Authorities. These...
How can I add SSL seal (SSL secure image) on my front page?The instructions for adding the Alpha SSL seal on your website can be found at this URL. Please...
How long does it take for the SSL to be installed?Usually the SSL installation takes less than 2 hours. It may be delayed by: Missing address...
How to fix the warning: site contains both secure and non-secure items?The SSL installation covers all files and folders you have on the web hosting server. Sometimes...
How to generate a CSR?In order to have a CSR generated for your domain, you should open a ticket from your Customers'...
How to order a private SSL certificate?You can purchase a private SSL by logging in your Customer's area and going to the Order tab....
How to resend the SSL approval email?If you need the approval email resent, please post a ticket to request it. You can post the...
How to resolve the ”The OCSP server has no status for the certificate” error?When the secure certificate's status can not be determined through OSCP (Online Certificate...
How to transfer the SSL from the previous host?The SSL from your previous host can be transferred by ordering a SSL installation. Аlso bear in...
How to upgrade an SSL certificate?In order to upgrade an SSL certificate, you have to cancel the old one and then order a new one....
How to upload files in order to open them by HTTPS (with SSL)?On Hostlantern's servers all web files are stored in the public_html directory regardless of the...
How to use my Hostlantern SSL with my Facebook Fan Page?On October 1, 2011 Facebook officially announced that they will require a valid SSL Certificate...
How to use my WildCard SSL certificate with subdomainsIn order for the WildCard SSL certificate to work properly with subdomains, a few server-side...
How to use the free shared SSL?In order to use the server's shared SSL with your web hosting account you should configure your...
Is Private SSL available for a subdomain?Yes, a Private SSL can be ordered for a subdomain too. For this purpose specify the subdomain in...
Is SSL included in my package?Yes, each hosting account has a Shared SSL included and it can be used free of charge....
Is SSL/TLS for IMAP/POP3/SMTP supported?Yes, Hostlantern supports SSL over IMAP/POP3/SMTP. You find this article useful? Click here to...
Is it possible to change SSL’s domain?Unfortunately it is not possible to change the domain a SSL certificate has been issued for. This...
Is it possible to install a third party SSL?The installation of third party SSL certificates on our servers includes: Private IP for your...
Is my SSL certificate affecting the speed of the site?With SSL installed on your hosting account, your website can be accessed by both secure (httpS)...
Is the SSL certificate affecting the loading speed of the site?Yes, the SSL certificate (both shared and private) slow down the loading speed of your site. This...
My SSL has been just installed and my website is not working correctly, why?In most cases the issue is caused by the fact that the SSL installation requires the main IP of...
Redirect from HTTPS to HTTPThere are some specific cases when you want to redirect particular URL or a single website to be...
SSL Error – Certificate Not TrustedWhen you access a website through a secure connection, it is a common issue to get a warning (SSL...
Site does not open after SSL installationAfter an SSL installation on your web hosting account you may not be able to open your site....
What Private SSL certificates do you offer?We offer three types of Private SSL certificates - Standard Alpha SSL, Alpha SSL WildCard and SSL...
What SSL to choose – with or without www in front of the domain?The only thing to consider in this case is how you have configured your site. Browse for a while...
What are the prices for your different SSL certificates?What are the prices for your different SSL certificates? You can review and compare our SSL...
What is the difference between shared and private SSL?The shared SSL is installed globally on the server and all clients can use it. Its certificate is...
What is your SSL server type?Hostlantern's SSL server type is: Apache with ModSSL Use this information for third party SSL...
When to buy the SSL?We recommend to buy the Private SSL before you begin building your site. This will allow to...
Where can I review and purchase your private SSL certsIn order to purchase a Private SSL certificate you will have to: 1. Login into your Customer...
Why do I need a private SSL certificate?With a private SSL you have a security certificate issued exclusively for your website. By using...
