How to reset my Gallery 3 administrative password

If you have forgotten your Gallery administrative password and want to recover it, you can use the "password recover mechanism" which is available under your Gallery’s login page.

Please note that you must have access to the email address which you have provided as administrative during the installation process or which you have set later through the administrative area.

In case you do not have access to that email address, you can set a new one directly through the database related to the Gallery3 website. You can use the following instructions to access it and make the necessary changes:

Access your cPanel -> Databases section and click phpMyAdmin. Once phpMyAdmin loads select the Gallery3 database* from the drop-down menu to the left. The page will refresh and the database’s tables will be displayed. Open the SQL tab (look at the top navigation bar).

In the text field write the following SQL query:



Change "email" with the email address you wish the new password to be sent to and "admin_username" with your Gallery3 administrative username. Bear also in mind that the g3_ prefix may differ for your database. You can see the correct prefix after selecting the Gallery3 database inside the phpMyAdmin tool.

Once you are ready, click on the GO button to submit the query. If everything goes fine without errors, go to your Gallery3 login page and try again to retrieve your administrative password.

* If you have more that one database inside the phpMyAdmin tool you can check the configuration file of the Gallery3 application called config.php (situated in the Gallery3 var/ folder) to find the correct one. The line which you need to look for inside is:



You can open the file using the Code Editor in your cPanel's File Manager.

You need help with an application? hostlantern is specialized in hosting and supporting more than 200 scripts. Sign up for our web hosting services and let us help you with your application, 24/7!

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How to clear Menalto Gallery2’s cache?

The first thing to do when troubleshooting Menalto Gallery2's problems is to clear its cache....

Gallery cannot generate thumbnails

After you upload a picture to your Gallery, it is possible to experience problems with the...

Gallery navigation hacks

Imagine you'd like to insert a custom code in Menalto Gallery2 that should show on each page. If...

Gallery resources.

The official Gallery website. The official Gallery documentation. The official support forum...

Initial Gallery Installation and Configuration

There are two ways you can install Gallery2 on your account: Manually, by downloading the...