Error 503: Valid RCPT command must precede DATA

The most common reason for this error is an incorrectly configured mail client.

In order to solve this issue you should reconfigure your email client to successfully authenticate to the SMTP server.

In Outlook, for example, this can be done by checking the "My server requires authentication" box in the Outgoing Server section of your mail options.

For more information on how to set up your email client, you can refer to our tutorial:

http://hostlantern.com/clients/knowledgebase.php

SiteGround provides the best email hosting environment and we will help you with any email questions/problems you may have.

Setting up your email is easy when you have the right host by your side. If you need a reliable partner to help you resolve email issues and provide expert support, check out our email hosting services.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

You may have exceeded the maximum number of connections to this server.

The default number of maximum allowed IMAP connections in Mozilla Thunderbird is set to 5....

Error 553: Unable to verify address

When you receive a message saying "unable to verify address", please make sure that you have...

Error: Could not complete sender verify

This is a common issue which happens when using the cPanel username for authenticating on the...

My mobile device cannot send mails

This issue is usually caused by the fact that your mobile operator has filtered the outgoing...

Error: Invalid HELO

The message "invalid HELO command" means that the application you are using for sending mails...