Using custom error pages in Joomla is fairly simple.
First you should create your custom error pages - you can use a text/HTML editor of your choice (for example Dreamweaver). Once you are ready with the pages, upload them into a subdirectory of your public_html callederrors. Then open your main .htaccess file and add the following lines in it:
# serve custom error pages
ErrorDocument 400 /errors/400.html
ErrorDocument 401 /errors/401.html
ErrorDocument 403 /errors/403.html
ErrorDocument 404 /errors/404.html
ErrorDocument 500 /errors/500.html
NB: To avoid your custom error pages from being ignored by Internet Explorer, ensure that they are larger than 512 bytes in size.
Joomla is a powerful software that is easy to work with once you have the right host to support you. Before you lose any more time with the wrong host, check out the SiteGround Joomla hosting offer.