In order to enable the manual statistics update in Awstats, you should edit the following file:
tmp/awstats/awstats.yourdomain.com.conf (substitute yourdomain.com with your domain)
Look for the following line:
AllowToUpdateStatsFromBrowser=0
and change it to:
AllowToUpdateStatsFromBrowser=1
This option is enabled by default on hosting accounts on SiteGround servers for Awstats availble in cPanel.
If you are having stats problems with your website, ask your host for assistance. hostlantern has long experience in resolving such issues and our support team will be ready to assist you.
cPanel is easy to work with when you have the right host to support you. If you need a reliable partner to help you manage your website with cPanel, check out our cPanel hosting services!
