Why am I receiving an error about another installation in the webroot?

This error has been caused by a previously installed application through Fantastico which has not been correctly removed.

In order to fix it please follow these steps:

  1. Make sure there are no conflicting files / directories left in your public_html directory;
  2. Delete all the files from .fantasticodata in your home directory.

Bear in mind that the above steps may corrupt othe Fantastico installations on your account.

cPanel is easy to work with when you have the right host to support you. If you need a reliable partner to help you manage your website with cPanel, check out our cPanel hosting services!

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