Please note that due to our security policy, we don't use the default SSH port. Please use port 18765 to connect via SSH.
If you have an SSH key, you have to load it using the pageant.exe program which can be downloaded from this URL.
Alternatively, you can generate the SSH keys through your cPanel-> SSH/Shell access section. There you should enter the passphrase and get the private key which should be loaded in PuTTYgen.
Save the private key in a new file. Launch puttygen.exe and navigate to File -> Load Private Key. Browse for your private key file. Open it and enter the passphrase.
You will get a confirmation message saying "Successfully imported foreign key...". Click on the Save private keybutton. Save the file in the Putty Private Key File format (*.ppk).
After the pageant.exe download, start the program and load your private key in it. If you have generated your key with a passphrase, you will be asked for it.
Then you should start putty.exe and enter the connection details in the Session category:
- Host Name (or IP address) - here you should enter the host/IP to which you wish to connect;
- Port - the port for the connection - here you should type 18765;
- Protocol - here you should select SSH;
Once you enter the correct details, click on Open to establish the connection. You will be asked for a username; once you type it, you will log in your account via SSH.
The SSH/Shell access feature is available free of charge for all Hostlantern hosting accounts by default.
If your current host does not allow SSH access to your hosting account, you can check our web hosting package. Hostlantern has long experience with various SSH issues and our support team will gladly help you with any SSH-related questions/problems you may have.
